-The estimated average delivery time for products is 2 to 8 weeks, and there may be variations in the deadline by the Post Office, the Federal Revenue Service and possible problems with postal strikes, in addition to other factors beyond our control.
- All purchases have a tracking code that will be sent to the customer's email within 7 working days, which can be tracked from departure from the country of origin to arrival at your home.
- Delivery is always made by the Post Office, however, in some cases, such as an absent recipient, regions with delivery restrictions, among other reasons, the Post Office may leave a notice to collect the products at the branch closest to the address provided.
- Based on our experience, 85% of products are delivered within 12 days of posting.
- We ask for attention when filling out the delivery address to ensure that it is done within the established deadline. Remembering that it cannot be changed after 24 hours of placing the order on the website, as the product has already been separated for shipping within this period, and it will also not be possible to cancel the purchase after 24 hours.
- Filling in the delivery address must be reviewed by the buyer before confirming purchase, and if the product is returned due to an incorrect address or insufficient data, it will be the customer's sole responsibility
